Selling skills: Probing
Course Description
Knowing how to ask the correct question is one of the vital skills while understanding a new thing. Questioning is still one of the most effective methods to have interaction. Probing questions deepens the knowledge and understanding for both - the person who asks questions and the one who gives answers. This e-Learning course is enhanced with the use of animated graphics and scenarios. Topics covered under this course are importance of probing, step wise process for probing, different types of questions, avoidance of typical pitfalls, etc.
What You will Learn
Why this course is important?
Whether you are an employee or a trainer, the best means of connecting with people is by asking questions. Without questions, interpersonal communication seems to be ineffective. This e-Learning course on Probing skills enable learner’s to understand different types of questions, importance of probing, step wise process for probing, avoidance of typical pitfalls, etc. The course is enhanced through the depiction of scenarios and appealing graphics to describe the concepts. Additionally, an interactive assessment is enabled for learner’s knowledge retention.
