Need Analysis

  • Overview
  • Curriculum
Overview

Course Description

A tailored need analysis enables in framing better sales strategy. Recognising the customers need is the base for any sales to proceed. In fact, the needs once analysed by sales person helps them in turning out a sales pitch into a perfect deal. To enable sales team to perform better sales by offering right thing, an e-Learning course on Need Analysis for sales is designed. This course describes the concept and importance of need analysis, 10 things to know about customers, customer need identification, etc. The course is equipped with animated graphics and examples to engross learners into learning.

What You will Learn

Customer need identification

Customer profiling

Meaning and importance of Need analysis

10 things to know about your customers

Curriculum
Module 1 Basics of communication
Scenario
Objectives
What is Need Analysis?
Importance of Need Analysis
Analysing Needs
10 things you need to know about your Customers
Assessment (10 questions)

Author : With Open Minds

Course Level : Beginner to Intermediate

Modules : 1

Duration : 23 mins

Certificate : Available

Language : English

Quiz : Available

Enrolled : 10,500+

Why this course is important?

It is important to understand customer requirement, to find out what will make customers buy the product or service the business offers and also what is likely to put them off. This course on Need Analysis helps sales executives to know the concept and importance of need analysis, customer need identification along with 10 things to know about customers. A theme based assessment is designed for the learners knowledge retention.

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