The word ‘sales’ is often mistaken for pressure tactic or clever manipulation used to push customers into making a deal/purchase. In reality, however, selling skills are about building rapport with customers through effective communication. These basic selling skills can be developed through right body language, effective use of sales techniques, pleasing behaviour, etc. Explore ways to create a positive impression on customers and imbibe better skills to succeed in every sales deal through this e-Learning course on Basic Selling Skills