Giving and Receiving Feedback

  • Overview
  • Curriculum
Overview

Course Description

Giving and receiving feedback is an important part of communication at work. If not done in the right way, it might affect productivity and bring disharmony among team members. Therefore, it is essential that employees and members of an organisation learn effective ways to give and receive feedback. This e-Learning course on Giving and Receiving Feedback takes you through various scenarios to explain the concept and importance of feedback, best practices of giving and receiving feedback, etc.

What You will Learn

The concept and importance of feedback

Best practices of giving feedback

Best practices of receiving feedback

How feedback helps both the parties

Curriculum
Module 1 Giving feedback
Introduction-Concept & Importance of feedback
Objectives
Do not get personal
Actionable feedback
Ask permission
Check your understanding
Do not give advice
Give timely feedback
Limit your feedback
Consistency of feedback
Check your understanding
Summary
Assessment (5 questions)
Module 2 Receiving feedback
Objectives
Receiving feedback: Best practices
Check your understanding
How feedback helps both the parties?
Summary
Assessment (5 questions)

Author : With Open Minds

Course Level : Beginner to Intermediate

Modules : 2

Duration : 20 mins

Certificate : Available

Language : English

Quiz : Available

Enrolled : 18,500+

Why this course is important?

The reason an organisation reaches the top and stays there is because they are always looking for ways to be better. It's not only the customers, but every member connected to organisation who play an important part while giving and receiving feedback. An e-Learning course on giving and receiving feedback is designed to make sure each learner follows the best practices for giving and receiving feedback. It also helps understand how feedback helps both parties. This course proves beneficial in improving the overall performance of an organisation.

Related Courses

Tie A Tie


Beginner

10 Minutes

Working Under Pressure


Beginner

25 Minutes

Handling Difficult Conversation


Beginner

50 Minutes