Being Assertive

  • Overview
  • Curriculum
Overview

Course Description

Assertive communication helps you to express your opinions respectfully yet effectively, not only at the workplace but even outside. Being assertive is an important skill that helps in boosting your self esteem and creating a positive impact on the people around you. This e-Learning course covers topics such as assertive behaviour and its advantages, developing an assertive mindset, assertive communication in different situations, etc. The course is enhanced with scenarios, self playing animations and interactive evaluation for learners' engagement.

What You will Learn

Assertive behaviour and its advantages

Benefits of developing an assertive mindset

Making assertiveness a habit

Development of action plan to enhance effectiveness

Curriculum
Module 1 Introduction
Scenario
Objectives
What is Assertiveness?
Common behaviour patterns
Why Assertiveness?
Importance of Assertiveness
Why learn Assertiveness?
Outcomes of being assertive
Assessment (5 questions)
Module 2 The Assertive mindset
Scenario
Elements of Passive Behaviour
Effects of Passive Behaviour
Switching mindsets
Avoiding Aggressiveness
Effects of Aggressiveness
Scenario
Elements of assertive mindset
Check your understanding
Assessment (5 questions)
Module 3 Making Assertiveness a Habit
What is Fight or Flight?
Toning it down
Using your voice- Inner voice & Outer voice
Inner voice
Outer Voice
Elements of Passive behaviour
Body language
Assessment (5 questions)
Module 4 Communicating Assertively in Different Situations
Techniques to communicate assertively
Assessment (5 questions)
Module 5 Escalating the Power of Assertiveness
Introduction
Unwrapping Final resistance
Reviewing Personal Assertiveness & developing an Action Plan
Conclusion
Summary
Assessment (5 questions)

Author : With Open Minds

Course Level : Beginner to Intermediate

Modules : 5

Duration : 70 mins

Certificate : Available

Language : English

Quiz : Available

Enrolled : 800+

Why this course is important?

Communication plays an important role at the work place. Yet, it often fails to convey the intended impact. It is thus, important to train and educate employees about assertive communication and behaviour in an organisation. This e-Learning course focuses on vital topics such as assertive behaviour and its advantages, assertive communication in different situations, assertive behaviour in personal and professional life, etc. Through this course, employees are sure to know which approach to take in order to win a situation or to resolve a conflict.

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