Emotional Intelligence

  • Overview
  • Curriculum
Overview

Course Description

Emotionally intelligent individuals understand themselves and others, resolve conflict tactfully and build better relationships. They possess the ability to look upon people and situations with objectivity, keep negative emotions in check, convert them into motivating factors, empathise with others and display superior social skills. And if you’re not there yet, you can become one too with this eLearning course. Engaging graphic illustrations combined with interactivity make it a complete package for the learner.

What You will Learn

Emotional Intelligence (EI) and its components

Benefits of EI in professional and personal life

The 4 factors of EI

Social factors that affect EI

Curriculum
Module 1 Introduction to Emotional Intelligence
Introduction
Scenarios
Objectives
Assessment (10 questions)
Module 2 Understanding Emotional Intelligence
What is Emotional Intelligence?
Feelings Associated with Emotional Intelligence
Processing Emotions in the Brain
Self Management Skills
Social Factors
Social Awareness
Case Study
Relationship Management
Check Your Knowledge
Assessment (10 questions)
Module 3 Factors that Affect Emotional Intelligence
Four Factors of Emotional Intelligence
Honing Self Awareness
Asking for and Reacting to Feedback
Components of Emotional Intelligence
Benefits of Emotional Intelligence in Professional Life
Check Your Knowledge
Assessment (10 questions)
Module 4 Handling Situations with Emotional Intelligence
Introduction
Emotional Intelligence and Leadership
Emotions and Behaviour at Work
Balancing your Emotional Intelligence
Check your knowledge
Assessment (10 questions)

Author : With Open Minds

Course Level : Beginner to Intermediate

Modules : 4

Duration : 75 mins

Certificate : Available

Language : English

Quiz : Available

Enrolled : 19,500+

Why this course is important?

Emotional intelligence is a vital trait to have at the workplace. It greatly affects the way employees interact with one another, handle stress, and perform their work. Emotionally intelligent employees experience greater job satisfaction, loyalty and engagement. EQ is looked upon as a valuable skill that helps improve communication, management, problem-solving, and relationships within the workplace and is known to improve with training and practice.

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