Business Etiquette

  • Overview
  • Curriculum
Overview

Course Description

Business etiquette proves to be a great recipe to achieve success, whether you're working in a small team or big team and any size of organisation. In business world, etiquettes determine how professional you are and how you react to varied situations. To explore and improve your skills, here is an e-Learning course on Business etiquette that lays down various etiquette tips and tricks in an interactive manner with engaging content. The topics covered under this course are telephone etiquette, meeting etiquette, practices of workplace behaviour, rules for conducting business meals, etc.

What You will Learn

Importance and types of etiquettes

Personal etiquette and its importance

Cubicle etiquette and its importance

Best practices of workplace behaviour

Curriculum
Module 1 Business etiquette
Overview
Objectives
What is etiquette?
Summary
Assessment (10 questions)
Module 2 Personal etiquette
Overview
Objectives
What is etiquette?
Summary
Assessment (10 questions)
Module 3 Cubicle etiquette
Objective
Introduction
The 3’s
Irritating behaviour
Summary
Assessment (10 questions)
Module 4 Office courtesies
Objectives
Introducing yourself
The humble handshake
Office conflict
Gossip
Summary
Assessment (10 questions)
Module 5 Telephone etiquette
Objectives
Telephone etiquettes
16 Telephone Etiquette rules you should follow
Summary
Assessment (10 questions)
Module 6 Meeting etiquette
Objectives
Meeting etiquette
Virtual meetings
Multicultural meetings
Summary
Assessment (10 questions)
Module 7 Business meals
Objectives
Common table manners
Networking events
Summary
Assessment (10 questions)

Author : With Open Minds

Course Level : Beginner to Intermediate

Modules : 7

Duration : 106 mins

Certificate : Available

Language : English

Quiz : Available

Enrolled : 6,000+

Why this course is important?

Whether it’s a telephone conversation, meeting or a business meal, etiquette is essential. Etiquette defines your professionalism at workplace while you work and even when you talk. To get a grip on various business etiquettes, an e-Learning course is designed by setting multiple scenarios and infographics to guide every member of an organisation whether it is manager or an receptionist. This course proves to be beneficial because it not only describes etiquettes but also evaluates learners knowledge through an interactive assessment.

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