Negotiation Skills

  • Overview
  • Curriculum
Overview

Course Description

Negotiating is not just a skill, it’s an art! It involves resolving differences to reach a mutual consensus. During difficult conversations and situations, ‘negotiating skills’ come in handy. Negotiation holds the key to getting ahead in the workplace, resolve conflicts, and create value for business. This Course will help develop negotiation skills to help crack deals effectively and tactfully.

What You will Learn

Types of powers in the negotiation process

Negotiating styles to achieve a win-win situation

Effective communication skills to negotiate better

To identify potential value-creation opportunities

Curriculum
Module 1 Introduction to Negotiation Skills
Introduction
Objectives
Why Negotiate?
Definition
Stages of Negotiation
Check Your Knowledge
Assessment (5 questions)
Module 2 Dynamics involved in Negotiation
Types of Powers in Negotiation
Approaches to Negotiation
Negotiating Styles
Assessment (5 questions)
Module 3 Planning for Negotiations
Be Prepared
Decide Yours & Other side’s BATNA
Define a Good Outcome for both sides
Identify Potential Value creating opportunities
Have an Alternative plan
Be prepared for Objections
Case Study
Check Your Knowledge
Assessment (5 questions)
Module 4 Information Exchange
Probe for Information
Deal with Objections
Analyse, Clarify, and Respond
Adapt the Correct Attitude
Use appropriate Body Language
Check Your Knowledge
Assessment (5 questions)
Module 5 The Deciding Phase
Understand Closing Signals
Be ready to go Your BATNA
Working Towards Closure
Use a Third Party
Check Your Knowledge
Quick Guide
Assessment (5 questions)
Module 6 After the Negotiation
When an Agreement is Reached
Check Your Knowledge
Assessment (5 questions)

Author : With Open Minds

Course Level : Beginner to Intermediate

Modules : 16

Duration : 100 mins

Certificate : Available

Language : English

Quiz : Available

Enrolled : 6,000+

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Why this course is important?

Negotiations are useful in bridging the gap between often-conflicting wants and needs of two or more parties. This Course effectively brings out the power of negotiation through various real-life scenarios and examples. It also helps to identify closing signals during a negotiation and use it tactfully to create a ‘win-win’ for all. The Course also highlights different ways to maintain amicable relationships when negotiation is not reached. Engaging graphic illustrations combined with interactivity make it a complete package for the learner.

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